Pinnacle Quality Insight is a customer insight and employee retention company that reveals what to celebrate and where to improve. Pinnacle conducts pleasant, in-depth phone surveys with patients, residents, and families. It also reduces employee turnover using software that surveys employees and guides managers in recognizing accomplishments and addressing issues.
Retain by Pinnacle is simple software that keeps your senior care employees engaged and on the job. Retain collects employee surveys, flags potential separations, and prompts managers to check in with employees. Since employee turnover is highest in the first 100 days of work, the software particularly targets new hires.